Frequently Asked Questions

Frequently Asked Questions

What is the minimum I can order?

There are no minimums! Whether you need a single piece or 100,000, we’ve got you covered.

What are TXMAYA’s wholesale and bulk discount prices?

We offer special pricing for wholesale and bulk orders. Please contact us before placing your order to discuss customized pricing options.

What kind of press do I need?

You can use anything from a household iron to an industrial-grade heat press—and everything in between. For detailed instructions, visit our How to Press page.

Can I cancel an order?

If your order hasn’t entered production, you can cancel it for a full refund. Please note that most orders at TXMAYA are printed and shipped within 24-48 hours. While we strive to accommodate our customers, we kindly ask that you cancel orders promptly to avoid any inconvenience.

What sizes are available?

We offer transfer sizes ranging from 3” x 3” to 22” x 20 feet.

How do your transfers hold up in the wash?

Our transfers have been rigorously tested on various garments to ensure they maintain their quality after washing.

What are your shipping times?

All orders are shipped within 24-48 hours. For faster delivery, expedited shipping options are available at checkout.

What file format should my artwork be in?

Vector files are preferred, but raster files at 300 DPI are also acceptable.
Preferred formats: .AI, .PDF, .EPS
Accepted formats: .JPG, .PNG